Welcome to our Frequently Asked Questions section. Please click on the questions below to reveal the answers.
With NetTeller, you have an Eagle Bank branch anywhere you have an internet connection. Now from the convenience of your home, vacation property, office, or wherever your travels may take you, you can visit your Eagle Bank accounts.
You may stop by any Eagle Bank office and fill out an application or email us a request for an application. If you have questions, please feel free to contact a Customer Service Representative at:
Elbow Lake: 218-685-4411
- View Account Information
- View Transactions
- Transfer Funds
- Access to eStatements
- View Check Images
- Bill Pay
The NetTeller web site utilizes 128-bit encryption. This ensures that unauthorized individuals cannot view your personal information. Access to NetTeller is also protected by only youknowing your NetTeller ID (identification) and NetTeller PIN. It is important that you do not share ID’s & PIN’s.
NetTeller supports Microsoft Internet Explorer Version 7 (and Higher), Firefox Version 3 (and Higher) or Safari Version 1.0 (and Higher).
While logged into NetTeller, click the Options tab just below the Eagle Bank logo. You may then change your NetTeller ID in the field that says Enter New, then click submit. IDs can consist of numbers, letters and the following set of special characters: + ? _ % @ ! $ & * ~. The ID must begin with a letter and cannot be fewer than 4 characters or more than 12.
The first time a new user logs into NetTeller it will require them to change their PIN. A user may change their PIN any time or as frequently as they like. The PIN has to be 6 to 12 characters, alphanumeric (numbers and/or letters). To change: On the mobile app, click “forgot” and follow the procedures. On the website, enter your NetTeller ID and submit. On the next page, click “Reset PIN.” The message subject is any word that you choose. If you need additional assistance, your branch is happy to assist you.
If you lose or forget your ID or PIN, you may contact a Customer Service Representative at: 320-634-4545 or 800-635-5588
Transfers can be made at any time; however, the transfer cut-off is 3:00 PM during regular banking days, which excludes weekends and holidays. Any transfer made after 3:00 PM will be processed on the next business day.
While logged into NetTeller, click the Options tab just below the Eagle Bank logo. Select the Account tab. You may then change the names of the accounts to how you wish to identify them.
To add a new Eagle Bank account to your online banking, contact a Customer Service Representative at Eagle Bank.
Elbow Lake: 218-685-4411